(Article originally published by the New York Times)
According to top technology research shops IDC, Gartner and Forrester, the pace of digital innovation is accelerating and broadening. IDC predicts that a third of the top 20 companies in every industry will be “disrupted” over the next three years, meaning their revenue, profits and market position will deteriorate. In addition, companies that fail to keep up will risk losing revenue, profits and market position by 2020.
Enterprises can join the “age of the consumer” by following these trends, which will have the most impact on corporate America and the tech industry over the next few years:
- Incorporating artificial intelligence through “autonomous software agents”
- Strengthening software development teams
- Developing Internet of Things and cloud platform strategies and expertise