Making the most of conversational bots: Smarter usage, greater rewards

In a previous article, we looked at the considerable potential for chatbots in banking strategy. In this follow-up, we’ll walk you through our recommended approach to implementing impactful personalized engagement with bots, including: Use case selection Our recommended journey A platform-based approach to conversational banking Launching implementation In-the-moment customer insights Digital banking solutions struggle to … Continue reading Making the most of conversational bots: Smarter usage, greater rewards